qz365 Terms and Conditions
Please read these terms and conditions carefully before using the qz365 platform. This document will be considered a legally binding agreement between you and us.
By using the qz365.cam website and all associated services (collectively, the "Platform"), you are considered to have fully accepted the following terms and conditions. qz365 reserves the right to modify these terms at any time. Continued use of the Platform after updated terms are published will be taken as your acceptance of the new terms.
These terms and conditions apply only to individuals aged 21 or above. Minors are strictly prohibited from opening an account or using any service on this Platform.
Important: For individuals aged 21 and above only. By using this Platform, you confirm that you are a legally capable adult.
Definitions and Terminology
The following terms used in these conditions carry specific meanings:
"Platform"
The qz365.cam website and its mobile version, applications, and all related digital services.
"User" / "You"
Any adult individual registered on or using the Platform.
"We" / "qz365"
The owner and operating authority of the qz365 Platform.
"Account"
A personal profile created through registration, through which all Platform services can be accessed.
"Balance"
The total funds held in your account, being the sum of deposited funds and winnings.
"Bonus Funds"
Promotional funds provided by qz365 that become withdrawable after meeting specific wagering requirements.
Eligibility and Registration
To open an account and use services on the qz365 platform, all of the following conditions must be met:
- You must be at least 21 (twenty-one) years of age and be eligible to participate in online gaming under the laws of your country or region.
- Each person may open only one account. If multiple accounts belonging to the same person are found, all accounts will be closed and the balance may be forfeited.
- All information provided at the time of registration must be accurate, truthful, and up to date. Providing false information may result in account suspension or termination.
- Any changes to personal information must be reported to the support team immediately.
- Opening an account under another person's identity or name is strictly prohibited.
- Completing registration means you have fully read and accepted these terms and conditions, the privacy policy, and the responsible gaming policy.
Identity Verification (KYC)
qz365 reserves the right to verify your identity before processing a withdrawal request. A copy of your national identity card, passport, or driving licence may be requested for this purpose. Failure to provide the required documents in time may delay your withdrawal.
Account Management
Keeping your qz365 account secure is your own responsibility. The following rules must be followed at all times:
- Keep your login credentials (username and password) confidential. Do not allow anyone else to access your account.
- If you notice any suspicious activity on your account, notify our support team immediately.
- Use a strong password for account security and change it regularly.
- If your password is stolen or compromised, inform us immediately. Use 24/7 live chat for instant assistance.
- Extended inactivity on an account (more than 90 days) may result in it being marked as inactive.
qz365 will never ask for your password via email or chat. If anyone requests your password, treat it as a fraudulent communication.
Deposits and Withdrawals
qz365 provides fast and secure transactions through popular payment methods in Bangladesh. The following conditions are mandatory:
Deposit Terms
- The minimum deposit amount is ৳500 (five hundred taka).
- Accepted methods: bKash, Nagad, Rocket, Upay.
- Deposits must be made only from a payment account registered in your own name.
- Deposits through third parties are strictly prohibited.
Withdrawal Terms
- The minimum withdrawal amount is ৳500 (five hundred taka).
- Processing is generally completed within 15 minutes to 2 hours.
- Withdrawals will be sent to the same payment account used for the deposit.
- Withdrawals may be delayed if identity verification has not been completed.
qz365 reserves the right to reject or hold any transaction if there is suspicion of fraudulent activity, fraud, or money laundering. All transactions are secured by SSL encryption.
Bonuses and Promotional Offers
qz365 offers various types of bonuses and promotional offers. The following conditions apply to the use of these offers:
- Welcome Bonus: 200% bonus on the first deposit up to a maximum of ৳5,000. The wagering requirement for this bonus is 15x.
- To withdraw bonus funds, the applicable wagering requirements must be met. Before the requirements are fulfilled, only the actual deposited amount is withdrawable.
- A bonus applies only to the user whose account received the offer. Bonuses cannot be transferred.
- Attempting to use an offer more than once will result in the bonus and any associated winnings being forfeited.
- qz365 reserves the right to modify, suspend, or cancel any bonus offer at any time.
- VIP members receive special weekly cashback benefits: up to 0.5% at Bronze level, up to 1.0% at Silver level, and up to 1.5% weekly cashback at Gold level.
- In the event of any dispute regarding a bonus, qz365's decision will be considered final.
For the latest information on all bonus promotions, contact our 24/7 live chat support or email us at: [email protected]
Gaming Rules and Guidelines
All games on the qz365 platform are conducted fairly and transparently. The following rules apply to all users:
- The outcome of all games is determined entirely by a Random Number Generator (RNG). There is no possibility of manipulating results.
- Using any software or bots while playing games is strictly prohibited. This will result in account termination.
- If your internet connection drops during a game round, the system will automatically complete that round. The result will be saved on the server.
- If a technical error occurs related to a game, qz365 reserves the right to cancel that round and refund the bet.
- qz365 may set a maximum bet limit on specific games.
- qz365's decision is final on matters relating to dealer decisions and final results in live casino games.
Sports Betting Rules
Separate rules may apply for betting on cricket (BPL, IPL, T20 World Cup, ICC), football, kabaddi, and other sports. If a match is cancelled or abandoned, the bet will be fully refunded. qz365's decision is final regarding any changes to odds.
Prohibited Activities
Engaging in any of the following activities will result in immediate account termination and all balances may be forfeited:
- Participating in fraud, money laundering, or any illegal financial activity.
- Bonus abuse — such as using multiple accounts to claim the welcome bonus more than once.
- Using any automated software, bots, hacking tools, or other technical methods to interfere with game operations.
- Attempting to gain unauthorized access to another user's account.
- Exploiting any error or vulnerability in the Platform. If you find such an error, it is your responsibility to notify us immediately.
- Reproducing or distributing qz365's intellectual property, trademarks, or copyrighted materials without permission.
- Harassing, abusive, or threatening behavior toward other users.
- Conducting transactions using a third party's payment account.
Warning: We monitor all transactions and gaming activity. If suspicious behavior is detected, we reserve the right to notify law enforcement authorities.
Privacy and Data Protection
qz365 places the highest importance on protecting your personal information. Detailed information on data collection, use, and protection can be found on our Privacy Policy page.
- Information provided at registration will be used only for the purposes of providing services, identity verification, and customer support.
- Your data will not be sold or rented to third parties without your consent.
- All data is protected by SSL encryption and advanced security technology.
- Information may need to be disclosed to meet legal obligations or at the request of a regulatory authority.
- To request to view, correct, or delete your personal information, contact the support team.
Click here to read our full privacy policy: Privacy Policy
Limitation of Liability
qz365 will not be held liable for the following:
- Loss or inconvenience caused by technical issues, server outages, or internet connection problems.
- Unauthorized third-party access to your account where you have not adequately protected your password.
- Any loss caused by websites or services outside of the Platform.
- If service is disrupted due to power outages, natural disasters, or any reason beyond qz365's control.
- Financial losses resulting from a user's own gaming decisions.
qz365 is a fair play platform and we are committed to providing safe and reliable service at all times. However, participation in online gaming is entirely voluntary and at the individual's own risk.
Account Suspension & Closure
qz365 may suspend or permanently close your account under the following circumstances:
- If any clause of these terms and conditions is violated.
- If it is proven that an account was opened or operated under a false identity.
- If multiple accounts are found.
- If evidence of financial fraud or suspicious transactions is found.
- At your own request — contact the support team to voluntarily close your account.
- In the case of a self-exclusion request under the Responsible Gaming policy.
Balance After Closure
If an account is closed due to a rule violation, qz365 reserves the right to forfeit the balance. If closed voluntarily or for an innocent reason, the remaining balance will be returned after verification.
Dispute Resolution Process
In the event of any dispute or complaint, please follow the process below:
- Step 1: Contact our support team directly via 24/7 live chat.
- Step 2: If the matter is not resolved via live chat, send a detailed complaint by email: [email protected]
- Once a complaint is received, we will investigate and respond as soon as possible.
- Keep all evidence related to the dispute (screenshots, transaction IDs, etc.).
- In the case of disputes regarding game results, server logs will be considered the final evidence.
Our 24/7 Bengali-language customer support team is always here for you. Contact us via live chat for any issue.
Changes & Contact
qz365 reserves the right to modify these terms and conditions at any time. Users will be notified of any significant changes.
- Updated terms will be published on this page and the "Last Updated" date will be changed.
- Continued use of the platform after any changes will be considered your acceptance of the new terms.
- If you have any questions about any part of these terms, please contact us.
Email Support
For general inquiries and complaints:
[email protected]
Live Chat Support
Use 24/7 live chat for immediate assistance. Chat in Bengali.
Related Pages:
Play Responsibly
For ages 21 and above only. Enjoy gaming as entertainment — never bet beyond your means.
Read the Responsible Gaming Guide