Data Protection and Privacy

qz365 Privacy Policy

Your personal information is completely safe with us. This policy describes in detail how qz365 collects, uses, and protects your data.

Last Updated: January 2026

Introduction and Scope

qz365 ("we", "us", or "the platform") operates an online entertainment and betting service for users in Bangladesh. This privacy policy tells you what information we collect when you use the qz365 website (qz365.cam), why we collect it, how we use it, and how securely your information is kept.

By accessing this website or creating an account, you are considered to have fully accepted the terms of this privacy policy. If you disagree with any part of this policy, please refrain from using our services and contact our support team directly.

This privacy policy is an integral part of qz365's Terms and Conditions. It is advisable to read both documents together.

What Information We Collect

qz365 collects only the information that is necessary and relevant. Below is a description of the various types of information:

Personally Identifiable Information

During account registration we collect:

  • Full name
  • Date of birth (for age verification)
  • Email address
  • Mobile number
  • Password (stored in encrypted form)

Financial and Payment Information

For processing transactions:

  • bKash, Nagad, Rocket, or Upay account number
  • Deposit and withdrawal history
  • Transaction date and amount
  • Payment method type

Technical Information

Information collected automatically while using the platform:

  • IP address
  • Browser and device type
  • Operating system
  • Cookie and session data
  • Site visit time and page history

Gameplay and Activity Information

Information related to your account activity:

  • Bet and game history
  • Win and loss records
  • Bonus and promo usage details
  • Login time and session duration

Methods and Means of Data Collection

qz365 collects information through the following means:

Directly provided information

When you open an account on qz365, update your profile, make a transaction, contact the support team, or fill in any form, you directly provide us with information. Your consent is present for this collection of information.

Cookies and tracking technology

Our website uses cookies. Cookies are small text files stored on your device. We use the following types of cookies:

  • Essential cookies: Required for the basic functionality of the site, such as maintaining login sessions.
  • Functional cookies: Help remember your preferences and settings.
  • Analytics cookies: Used to analyse user behaviour and improve the quality of the site.

You can disable cookies from your browser settings, however this may limit some functionality of the site.

Through third parties

We may receive information from trusted payment processors (such as bKash, Nagad, Rocket, Upay) and identity verification services. These third parties operate under their own privacy policies.

How Your Information Is Used

qz365 uses your information only for the following legitimate purposes:

Account management and service delivery

Personal information is used to create, verify, and manage your account. This information is essential for ensuring login security and correctly verifying your identity. qz365 provides services only to those aged 21 or above and information is used for age verification.

Financial transaction processing

Financial information is used to complete deposit and withdrawal processes through bKash, Nagad, Rocket, or Upay and to ensure transaction security. The minimum deposit and withdrawal amount is ৳500 and withdrawals are processed within 15 minutes to 2 hours.

Customer service and support

We use your account information to provide support in Bengali via 24/7 live chat. This information helps with resolving issues and settling complaints.

Security and fraud prevention

Technical information is used to detect suspicious activity, prevent fraud and unauthorised access, and ensure the overall security of the platform. Your data is kept secure through SSL encryption and other protective measures.

Ensuring responsible gaming

By analysing gameplay history we can identify potentially problematic behaviour and encourage users to use responsible gaming tools.

Product and service improvement

By analysing the overall user experience, qz365 continuously improves its platform, game selection, and payment methods. This analysis is done in anonymous or aggregated form.

Data Sharing and Third Parties

qz365 never sells your personal information. Information is shared with third parties only in limited and specific circumstances:

Payment processors

Financial information necessary to complete transactions is shared with payment services such as bKash, Nagad, Rocket, and Upay. These services maintain their own security and privacy standards.

Technology and service providers

We work with trusted third parties for server hosting, database management, customer service software, and security services. Contracts with these partners ensure that they will protect your information appropriately.

Legal obligations

We may be legally required to disclose information in response to applicable laws in Bangladesh, court orders, or legitimate requests from government authorities. In such circumstances we will disclose only the minimum information necessary.

Changes to company structure

In the event of a merger, acquisition, or business restructuring of qz365, user information may be transferred to the new entity, but the terms of this privacy policy will continue to apply.

Except in the circumstances described above, qz365 does not under any circumstances sell, rent, or share your personal information without authorisation.

Data Security Measures

qz365 has adopted industry-standard technical and administrative measures to protect your information:

  • SSL encryption: All data transfers on our website and mobile platform are secured through SSL/TLS encryption.
  • Password hashing: Your password is never stored in plain form; it is transformed using advanced cryptographic hashing algorithms.
  • Firewalls and intrusion detection: Our servers are protected by advanced firewalls and real-time intrusion detection systems.
  • Access controls: Only authorised personnel can access your information and every access is logged.
  • Regular security audits: The security of our systems is regularly reviewed and potential vulnerabilities are resolved promptly.
  • Data minimisation principle: We collect and store only the information that is directly necessary.

However, no digital system is completely free of flaws. We therefore ask you to use a strong password, not share your password with anyone, and to notify our support team immediately if you notice any suspicious activity.

Data Retention and Deletion

How long qz365 stores your information depends on the type and purpose of the information:

While the account is active

While your account is active we store all your profile information, transaction history, and gameplay records. This is necessary for service delivery and dispute resolution.

After account closure or deactivation

Even after account closure, some information may be retained for a defined period for legal, regulatory, and business needs. Financial transaction records are generally kept for long-term legal requirements.

Request to delete your information

You may request the deletion of your personal information. However, we may be obliged to retain some information due to legal obligations or ongoing disputes. To request deletion, contact our support team.

Your Data Rights

As a qz365 user you have the following rights over your own information:

Right to access information

You may request to see what information we hold about you. We will provide you with a copy within a reasonable time.

Right to correct information

If the information we hold about you is incorrect or incomplete, you may request a correction. This request can be made through account settings or live chat.

Right to delete information

In certain circumstances you may request the deletion of your personal information. We are committed to fulfilling this request unless legal obligations apply.

Right to object to processing

You may object to marketing communications or certain analytical processing. We will respect your preferences as far as possible.

To exercise any of the rights described above, please contact us via 24/7 live chat or by email at [email protected].

Age Restrictions and Protection of Minors

qz365 strictly provides services only to those aged 21 or above. Access by minors to our platform is prohibited.

We follow an age verification process during account registration. If we find that a minor has created an account using a false age, we will immediately close that account and delete the associated information.

We do not intentionally collect information from persons under the age of 21. If a parent or legal guardian believes that a minor under their care has registered on our platform, please contact us immediately.

International Data Transfers

By the nature of our service, your information may be processed or stored on servers outside Bangladesh. The country to which your information is transferred may not have the same level of data protection as Bangladesh.

However, we ensure that appropriate safeguards are in place for such data transfers, such as contractual protection clauses and standard encryption technology. All our international data processing partners are bound to comply with the terms of this privacy policy.

Changes and Updates to the Privacy Policy

qz365 reserves the right to update this privacy policy from time to time in line with changes to the service, legal requirements, or industry best practices.

For significant changes we will notify you in the following ways:

  • By posting a clear notice on the website.
  • By sending a message to your registered email address.
  • By means of an update notice after login.

Continuing to use the platform after changes take effect means you have accepted the updated policy. We therefore advise you to visit this page regularly.

The latest version of this privacy policy came into effect in January 2026.

Contact and Complaints

If you have any questions, comments, or complaints about this privacy policy, please contact us:

Live Chat:
24/7 support in Bengali — via the live chat button on any page of the website.

Response Time:
Instant on live chat; usually the same business day by email.

We take your privacy concerns seriously and are committed to ensuring every complaint is properly investigated and resolved. Contact us to learn more on qz365's About Us and Terms & Conditions pages.