Responsible Gaming Policy

Responsible Gaming at qz365 — Your safety is our priority

Enjoy entertainment safely. We make sure every player has the opportunity to play with awareness and within their limits.

What is responsible gaming and why does it matter?

At qz365 we believe online casino and betting is purely a form of entertainment — not a solution to financial problems. Responsible gaming means playing with conscious control over your time, money and attention. When gaming causes stress instead of enjoyment, that is the moment to take action.

Millions of people in Bangladesh enjoy online gaming for entertainment. However, for a small portion it can become problematic. We want every one of our users to play in a safe environment — so we provide a number of voluntary protection tools that can be used at any time.

Remember: qz365 is for adults aged 21 and above only. Registration and participation by minors is strictly prohibited.

You have full control

qz365 gives you access to these tools — set limits that suit you and enjoy your entertainment.

Set a Deposit Limit

Set your own daily, weekly or monthly deposit limit. Once a limit is set it takes effect immediately. Increasing a limit requires a 24-hour waiting period — so you do not make decisions on impulse.

Time-Out

If you feel you need a short break, temporarily close your account for 24 hours up to 30 days. No betting or deposits are possible during the break.

Self-Exclusion

If you need a longer break, choose self-exclusion — there is an option to close your account for 6 months or permanently. Promotional emails will also be stopped during this time.

Gaming History Review

View your complete betting and deposit history at any time. Review your spending patterns and use the relevant tools if you notice any unusual trends.

24/7 Support Live Chat

If you have any concerns about gaming, contact our Bangla-speaking support team. Write to us via live chat at any time — we are ready to help impartially.

Minor Protection

qz365 strictly follows a 21+ policy. No account is activated without age verification. If there are children or teenagers in your household, keep parental controls active on your device.

Warning signs of problem gambling

If any of the following apply to you, please seek help

  • Tendency to bet more to try to recover lost money
  • Hiding your gaming from family or friends
  • Using savings or money needed for essentials on gaming
  • Playing while neglecting work, family or relationships
  • Feeling unable to stop gaming
  • Betting with borrowed money or in debt
  • Being unable to stop after winning

Ask yourself — a personal assessment

Am I playing for entertainment, or in the hope of making money?

Do I set a fixed budget before each session?

Can I accept losses calmly?

Is my gaming habit affecting my loved ones?

When I set limits, am I able to stick to them?

Use protection tools easily

1

Log in to your qz365 account

Access your qz365 account and go to the Profile or Settings menu. Look for the "Responsible Gaming" or "Account Protection" section there.

2

Set your preferred limits

Deposit limit, Time-Out or self-exclusion — choose the tool you need. You can start with a daily limit of ৳500.

3

Confirm your limit

Confirm the change. Reducing a limit or activating a Time-Out takes effect immediately. There is a set waiting period for increasing a limit.

4

Get help if you need it

If you have trouble using the tools yourself or need guidance on self-exclusion, contact our 24/7 live chat or email [email protected].

qz365's responsible gaming standards

Our platform strictly follows a number of policies to ensure a safe and transparent environment.

21+ Age Verification

Age verification is mandatory at registration. No one under the age of 21 can open an account or play at qz365.

SSL Protection

All your personal and financial information is secured with advanced SSL encryption. Ensuring fair play is our responsibility.

Promotional Ethics

None of our advertisements or promotions are designed to target minors or vulnerable individuals.

Transparent Terms

All bonuses, wagering conditions and rules are written in plain Bangla — no hidden terms.

Need help? We are always here for you

If you have any questions about responsible gaming or need help using our protection tools, contact us now or check the FAQ.

Common questions about responsible gaming

Log in to your qz365 account, go to Profile Settings and click on the "Responsible Gaming" section. From there you can choose a daily, weekly or monthly deposit limit. The limit takes effect immediately. Contact us via live chat if you need any help.

Self-exclusion is a tool that lets you close your own account for a set period or permanently. During this time no login, betting or deposit is possible, and all promotional communication is also stopped. To activate self-exclusion, contact us via live chat or at [email protected].

No. The main purpose of self-exclusion is to protect players in moments of impulse. Once self-exclusion is activated for a set period, it cannot be reversed before that period ends. Contact our team when the period is over to restore your account.

No. qz365 is strictly for adults aged 21 and above. Age verification is mandatory at registration. If there are children or teenagers in your household, use parental control software on your device and do not share your password.

Contact our 24/7 live chat first — our Bangla-speaking team will help you activate self-exclusion or any other protection tool. If you prefer email, write to [email protected]. If a family member is struggling with gaming addiction, please reach out to mental health support services available in Bangladesh.

Time-Out is a short-term break — from 24 hours up to 30 days — for when you want a temporary rest. Self-exclusion is a long-term or permanent solution — from 6 months to indefinite — suited for more serious situations. Both are voluntary and completely free.

Yes. Even while self-exclusion is active, you can still withdraw the balance in your account. Email [email protected] or contact live chat for assistance. The minimum withdrawal amount is ৳500.

Use the links below to learn more or enjoy the games: